General FAQ

What is the lead time for a standard order?
On average, it's 5 to 6 weeks. Of course, this also depends on the size of your order, so it could sometimes be longer or shorter.

Do you offer warranties?
Unfortunately, we cannot offer a warranty as we do not sell to the end consumer. But don’t worry, we ensure everything is in perfect order.

Is there a minimum order quantity?
We work with a minimum of either 100 or 250 pieces. The minimum order depends on the unit price. To ensure our processes run efficiently, we aim for a minimum order of €3000.

Are there minimum and maximum dimensions?
We’d be happy to discuss your preferences in advance. There are no specific minimum dimensions.
Since our largest press is 3000mm x 1500mm, these are our maximum dimensions.

What are the payment terms?
For the first order, we ask for a prepayment.
From the second order, you can benefit from a 30-day payment term. Trust is key!

Do you offer finished products?
No, we provide the opportunity to shape your creative idea. You provide the design, we create the shape in solid wood, felt, or plywood. The finishing, like legs, mattresses, etc., will be done by another partner.

Do you have an in-house architect?
We definitely have an in-house engineer available. We don’t design ourselves, but we offer adjustments and necessary assistance.

What is the difference between solid wood and plywood?
Solid wood is made from a single piece of wood. It's a product without layers or composite materials.
Solid wood is generally stronger and more durable than plywood, and the wood grain patterns give it an attractive appearance.
Plywood consists of multiple layers of veneer wood glued together. The layers increase the strength. It is less prone to warping than solid wood and is lighter.

Can you ship products internationally?
Yes, absolutely! We have been exporting internationally since 1993.

• Color samples: €80 per color
• Prototypes: The price is calculated individually per request.
• Test pieces for press: €100